Virtual Assistance Solutions

Virtual Assistance Services

Comprehensive support for businesses, enhancing operations with tailored virtual assistance solutions for every need.

Customer Support

• Expert assistance in managing customer inquiries, ensuring satisfaction and building lasting relationships for your business.

• manage your main office phone line, take messages, and route calls efficiently.

Data Management

Efficient data entry and management services to streamline your operations and enhance productivity seamlessly.

• Rent collection follow-ups and ledger updates.

• Preparing and sending tenant notices (renewals, late payments, lease violations, etc.).

• Managing tenant utilities setup and disconnections.

• Responding to tenant inquiries and service requests.

• Maintaining tenant records and communication logs and much more.

Tenant Relations

Leasing & Applications

Maintenance Coordination

• Processing and reviewing tenant applications

• Compiling applicant documentation and forwarding for owner approval

• Coordinating with prospects for deposit collection and lease signing

• Drafting lease agreements and renewals

• Setting up tenants for automated monthly rent payments

• Managing move-in and move-out coordination

• Coordinating between tenants, owners, and contractors for property issues

• Scheduling and tracking maintenance requests

• Obtaining quotations and liaising with vendors

• Managing outdoor and seasonal maintenance (e.g., landscaping, snow removal, dryer vent cleaning, pest control)

• Monitoring work progress and follow-ups on completed jobs

Virtual Xperts has completely transformed the way we handle tenant communications. Their VA responds promptly to inquiries, follows up on issues, and ensures tenants feel heard. It’s like having an in-house assistant without the extra overhead!

Jason Smith

★★★★★